Every Trio Kaden appliance is SIRIM approved and comes with a 1-year warranty, with service across Malaysia.
What’s covered
- 1-year warranty from the date of purchase
- 1-for-1 exchange if your product has a manufacturing defect
- Spare parts can be bought separately, so you don’t need to replace the whole product if a part is damaged
How to make a claim
- Keep your receipt or order invoice. It’s your proof of purchase.
- WhatsApp us at 016-332 3030 with your order number, the product model (for example TFS-48), and a short description or photo of the issue. No form needed.
- Our team will advise on repair, exchange or replacement parts.
Contact our warranty team
- WhatsApp: 016-332 3030 (fastest)
- Email: [email protected]